Our privacy policy

Last updated 26/6/2025

 This privacy policy describes how Curlture (referred to as: "we", "us", "our") collects, uses, and stores data in compliance with the United Kingdom’s General Data Protection Regulation (UK GDPR) to ensure all personal data is handled safely and securely. References to “you” and “your” mean the user or buyer.

 What data we collect:

  • Your name contacts details (email and phone number)

  • Ip address and browsing behaviour on our website

  • Address and billing information

 Why we collect:

  • To create invoices

  • To ship packages

  • Improve our data

  • Receive inquires

 Legal Basis for Processing:

We process your data based on:

  • Consent - e.g. collecting trends (can be withdrawn at anytime)

  • Our contractual obligation - delivering your goods

  • Legal obligations - e.g. tax and data privacy

  • legitimate interests to run our website - to improve website features and user experience

 Data retention:

We keep your data as long as needed to fulfil our obligations towards you whilst complying with legal requirements

this is usually:

  • Order and billing information: kept for as long as required by tax and accounting laws — typically up to 6 years.

  • Trend and analytics data: usually kept for around a few months to help us understand website performance and improve your experience.

 Your rights:

You have the right to:

  • Access – you can ask us for a copy of the personal data we hold about you.

  • Rectification – you can ask us to correct inaccurate or incomplete data.

  • Erasure – you can ask us to delete your data in certain circumstances.

  • Restrict processing – you can ask us to limit how we use your data.

  • Object – you can object to us processing your data in some cases (e.g., direct marketing).

  • Data portability – you can request your data in a machine-readable format or ask us to transfer it to another controller.

  • Withdraw consent – if we process your data based on consent, you can withdraw it at any time.

  • Lodge a complaint – you can complain to the UK Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data

Cookies:

We use cookies and similar features to:

  • Add adequate functionality to our website (e.g., your cart)

  • Analyse user experience and activity to improve features

  • Some cookies are necessary and are set automatically for others, we ask for your consent when you visit

  • You can change or withdraw your consent at any time via your browser or our cookie banner

  • Visit our Cookie Policy here for more

Contact:

If you have any questions about this privacy policy, your data, or want to exercise your rights, please contact us:

  • Email: Curlturestore@gmail.com

Data controller: Curlture